Virtual Leadership Masterclasses – Maximising team performance

To develop trust, confidence and capabilities in virtual leadership to maximise team performance.

A programme of Masterclasses which individuals can attend as a programme or can pick and mix to attend any combination according to their leadership development needs. Each session offers an option of two dates, the masterclass is repeated.

In all these sessions, participants will have the opportunity to learn about good leadership and management techniques, and explore ways in which they can optimise their team’s performance and create a plan for sustained improvement.

Participants will leave with an enhanced understanding of themselves and how to effectively lead in a virtual environment

Showing up as my best self in the virtual environment

Thursday 11th March (14.00 – 16.00) OR Wednesday 24th March (10.00 – 12.00)

  • How you are seen and experienced in your role as a leader can influence outcomes across the board. “Who are you as a leader?” and “Why should anyone be led by you?” can be difficult questions to answer.
  • In this session participants will look at their values, their strengths and their essence, and the proposition they bring as a leader. They will learn to increase their self-awareness and show up as the best version of themselves.

Developing Trust in the Virtual Environment 

Wednesday 27th January (14.00 – 16.00) OR Friday 26th March – 10.00 – 12.00 – FULLY BOOKED

Please click here to add your details to our waiting list

  • Trust between team members is critical for good performance. In this session we explore models of vulnerability trust and how members of a team can optimally relate to each other in the virtual space. The virtual environment can complicate the generation and maintenance of trust. The usual daily face to face exchanges between team members which creates team cohesion is missing, and extra effort is required to have effective communication.
  • From this session participants will gain an understanding of the leader’s role in creating an inclusive environment where trust can flourish and develop a personal plan to implement and sustain improvements.

Managing conflict in the virtual environment

Thursday 4th February (10.00 – 12.00) OR Tuesday 16th March (14.00 – 16.00)

Conflict, disagreements and misunderstandings will happen, often triggered by unforeseen events. In this session we will consider how team members can have honest conversations and manage conflict productively.

  • We will explore how the virtual environment can both hinder and enhance conflict resolution.
  • Participants will also gain an understanding of what can trigger conflict, and how they can apply a simple model, that can help understand and resolve conflict whatever the environment.

Getting the best from people in the virtual environment

Friday 5th March (10.00 – 12.00) OR Wednesday 10th March (14.00 – 16.00)

  • In current times, the job of the leader has been described as ‘comforter in chief’ (NatWest Bank). This requires a different skill set and high levels of emotional intelligence. Managing performance and getting the best from people in a virtual environment can seem awkward and ineffective, especially where important messages need to be delivered. Having a clear set of criteria available for the leader and the performer can be helpful.
  • In this session, participants will explore these issues and take away some practices that help manage performance conversations, that ensure good understanding of expectation, and good results, from their people.

Facilitators – Wyman Associates

Wyman Associates  have developed a suite of programmes, based on the pioneering work of author and teacher Nancy Kline. Her “Thinking Environment” approach creates the conditions for people to think independently for themselves:   inclusive, enlightening and emboldening spaces where people get to say what they really think, and others actually listen. Click here to view the list of Associates.

Register your place:

To obtain a place you will need to register by clicking on the preferred date within the flyer above, the dates are hyperlinked to our booking system. Places will be allocated on a first-come, first-served basis. Once registered, your place is confirmed.

There is no fee to attend, by registering you will be signing up to a cancellation charge of £150 for non-attendance unless you notify us by emailing 10 working days in advance of the event date or your attendance is deputised.

Equality, Diversity and Inclusion Statement of Commitment:

We are committed to creating a learning and working environment which is inclusive of all our participants. The South West Leadership Academy strives to empower under-represented communities.

We aim to eliminate any disadvantage based on age, disability, marriage, civil partnership, race, culture, religion or belief, lack of religion or belief, sex, gender identity, sexual orientation, pregnancy, maternity or any other minority characteristics.

If we can make any adjustments to enable you to access and participate in our event, please get in touch with our Inclusion Coordinator Mr Erk Gunce (pronouns: he/him/his). We also welcome any general comments on the inclusivity of our events. We will work with you to address your concerns in a respectful, dignified manner.

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Latest issue: February 2021  

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Contact us

NHS South West Leadership Academy
South West House
Blackbrook Park Avenue
Somerset TA1 2PX

Telephone: +44 208 1031361



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