Developing Virtual Facilitation

Starting September 2021

Delivered virtually on Zoom, in collaboration with Wyman Associates

Enhancing your capacity to facilitate virtual space in a way that accesses the experience, intelligence and wisdom inherent within the system.

The profound demands of this time challenge all of us in the health and care system.  Transitioning to an online world creates an environment that challenges our quality of attention, the ways in which we work together and our ability to see what matters and what doesn’t.  How we work together, and how we think together, regardless of the medium, matters. Our Developing Virtual Facilitation Programme offers a community of inquiry, experimentation and practice to help us bring forth the best qualities of ourselves and each other.

You are invited to join a cohort of your peers which will deepen your design and delivery skills in the virtual environment.  The foundation is the Thinking Environment, a way of being together, developed by Nancy Kline, that is inherently inclusive, emboldening and enhances the quality of thinking in the room.

This offer will provide strong theoretical input, but equally create the space to respond to the specific challenges you face. We’ll build strong Communities of Practice that enable us to share what we are learning about what works and why.

The offer has five sessions over three months, beginning in 2021. We strongly recommend you participate in all sessions.  

The Sessions are:

The Foundations

The introduction to the Thinking Environment. We will be immersed in this practice as a way of being together that enhances the quality of thinking in “the room”—virtual, physical, remote or present.  You will be introduced to the basic building blocks of the practice, which will support the quality of our work together throughout.

The Invitation

Understanding the way in which we invite each other into the work determines in part who comes and what they bring.  We’ll explore creating a truly inclusive space that can access the information that is everywhere in the system—the voice heard and those too often not heard.  We’ll explore the sources and uses of information required to cope with the challenges before us.

Design Lab

We’ll explore what makes good design, introducing key principles and discerning supporting conditions.  This session will introduce strategies for developing process skills through the systems you serve.  People will work together to support each other between sessions.  We’ll identify critical issues and co-design process solutions and apply these. A fundamental understanding of the critical nature of good process design is the essence of this session.

Who You Are as a Facilitator in Virtual Space

The virtual space can be unforgiving and how you show up can be crucial. In this session we’ll explore impact, voice and presence on camera and the importance of pace and timing. We will also consider how you manage uncertainty, the challenge of the technology and create breakthrough, taking participants from the predictable to what is truly possible.

Effective Interventions

In this session we start to use and share ‘tips and tricks’ that we know work in this space. We explore when to use pairs, trios, small group, plenary and tools that will connect and engage the group. This will be your opportunity to practice lessons learned in a safe setting.

“In these troubling and complex times, if you’re not confused, you’re not thinking clearly.” ­Burt Nanus.

Session Title 

Dates and Times

The Foundations

The Invitation

Design Lab

Who You Are as a Facilitator in Virtual Space 

Effective Interventions


29th September 2021, 14:00-17:00

11th October 2021, 14:00-17:00

19th October 2021, 10:00-13:00

27th October 2021, 10:00-13:00

4th November, 2021, 10:00-13:00


Facilitators – Wyman Associates

Wyman Associates  have developed a suite of programmes, based on the pioneering work of author and teacher Nancy Kline. Her “Thinking Environment” approach creates the conditions for people to think independently for themselves:   inclusive, enlightening and emboldening spaces where people get to say what they really think, and others actually listen.

Ray Lamb

Ray Lamb’s passion is working with leaders and senior teams, supporting them to think for themselves, understand their system and uncover new possibilities for their lives and organisations. He has a pragmatic approach whilst at the same time, encouraging access to high level thinking, radical ideas etc. He believes that clarity of purpose, identity & values are crucial for leaders and their teams in all organisations. He has many years of experience as a leader in a corporate context, before focusing on executive, leadership and management development as a consultant, coach / facilitator worldwide during a period of intense global corporate change.

 He is a member of ICF and accredited as a Professional Certified Coach. He has studied with Nancy Kline and is accredited as a Time to Think coach. He is also a graduate of the Business Coaching Programme from Corporate Coach U. At a personal level he is proud to support and volunteer as a crisis counsellor at ‘Shout’ Crisis Textline UK – a service in partnership with Mental Health Innovations.

Gill Rogers

Gill is a nurse by background who has held several senior management roles in a variety of NHS and private organisations. As an independent consultant, facilitator and systems leader, she specialises in bringing teams together to improve outcomes through working with individuals. She is passionate about improving individuals’ potential and works at all levels to achieve this.  

Gill is particularly experienced at working with staff in Primary Care organisations often helping organisations in a fragmented system value their most precious resource – staff. She is adept at helping professionals and leaders make sense of complexity so that they can manage the landscape and politics to deliver high quality of care.  

Gill was Director of General Practice Nursing at Londonwide Local Medical Committees establishing leadership forums for General Practice Nurses and Practice Managers in London.

Gill currently leads the GPN programme for Capital Nurse and NHSE / I (London) working on workforce initiatives, chairs the Capital Nurse GPN retention sub-group, leads on the development of non-clinical staff in a CCG and is supporting stakeholders to optimise student nurse placement capacity in an STP area.

Rita Symons

Rita was a qualified internal coach and mentor in the NHS for many years and held numerous posts in the NHS, including in commissioning, community and mental health services, ten years of which were at Board level. In 2016, she left her substantive role as a CCG Chief Officer and established a Coaching and Leadership Development practice. In her new life, she works with individuals and organisations to help them find their why and navigate the complex systems in a way that gives them purpose, agency, and joy. In this work, she can blend lived experience of working in health and care systems with skills in facilitation, coaching and team development

Gillian Fawcett

Gillian Fawcett balances the role of public policy, strategy, and finance consultant with leading a new virtual organisation ‘Public Finance by Women (PFW)’, a global network established to support career development and promote gender equality in public finance. This supported by an active international advisory group of 30 people drawn from 15 countries. 

Previously, she was head of International at the Chartered Institute of Public Finance & Accountancy (CIPFA) responsible for leading CIPFA’s international strategy including thought leadership, research and international advisory for finance professionals working in public services, including the health sector. Much of this work was delivered remotely and required engagement from senior leaders in governments, academia, and the donor community. 

Before joining CIPFA, she was head of public sector at ACCA Global, leading their international public strategy across the 90 countries. Gillian also has experience of being head of policy at the Audit Commission and head of finance of the Scrutiny Unit in the House of Commons leading a team that supported the full complement of select committees.

Myron Rogers

Myron Rogers is an author and consultant engaged in the design and delivery of large-scale strategic change efforts in the private and public sectors throughout the world and is co-author of the best-selling A Simpler Way.

His work has covered a broad range of organisations and issues, from battlefield learning for the U.S. Army to leadership development for the U.S. Episcopal priesthood; from business leadership transition in post-Apartheid South Africa to global strategic change for Unocal Corporation; from innovation creation for Hewlett-Packard to communities of practice in U.S. urban school districts; and from merger integration for the U.K. National Health System to collaborative learning for Cecosesola, a Venezuelan cooperative.

He is also Chair and Trustee of the Lankelly Chase Foundation, a leading UK charity which seeks to change the systems that perpetuate severe and multiple disadvantage. Myron was a founder advisory board member of the Center for Innovation for Health Management, Leeds University and has been named a Global Thought Leader by both the Peter Drucker Foundation and the Fetzer Institute.

Apply for you place

Participants are expected to attend all sessions. 

There is no fee to attend, by registering you will be signing up to a cancellation charge of £150 for non-attendance unless you notify us by emailing 10 working days in advance of the event date or your attendance is deputised.

Click here to Apply

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