New Primary Care Offer: Essence of Leadership Series

The Community Education Provider Networks (CEPN) and the NHS South West Leadership Academy are continuing to work together to provide increased leadership capability across Primary Care in the South West. Following on from our hugely successful Leadership Essentials masterclass we are delighted to offer you the chance to sign up to the Essence of Leadership Series – the next step in your leadership development.

Target Audience

All leaders who are working across Primary Care.

Series Modules

Using Emotional Intelligence

Monday 18th February, 10.00-16.00, South West House, Taunton TA1 2PX – BOOK NOW

  • What is Emotional Intelligence?
  • The importance of Self Awareness – gaining a better understanding of ourselves and others.
  • The Relevance of E.I to leadership – managing our own internal reactions and resources, and getting the best from others.
  • I Leadership Styles – Goleman’s 6 styles
  • Leadership ‘Flex’ – The importance of flexing styles and approaches to get the best from relationships and teams.

Healthy Conversations

Monday 11th March, 10.00-16.00, South West House, Taunton TA1 2PX – BOOK NOW

  • Individual and Team Performance – the importance of behaviours.
  • Identifying and challenging the ‘Peaks and the Dips’.
  • Blockers to healthy conversation.
  • State Management – Navigating the emotional reactions we may have (and also encounter).
  • Building rapport.
  • Constructive feedback, delivering assertive yet respectful ‘challenge’.

Resilience and Personal Impact

Thursday 4th April, 10.00-16.00, South West House, Taunton TA1 2PX – BOOK NOW

  • Stress or pressure? Recognising and understanding how different people react.
  • Ways to manage pressure.
  • Optimising personal resilience: how our brain works – recognising and managing your ‘inner chimp’ to get the best out of yourself and others.
  • Energy Management: understanding the importance of managing personal energy as key to high performance.
  • Leading others: recognising the leadership skills and attributes for building and

leading resilient teams during periods of change.

Creativity and Innovative Working

Wednesday 24th April, 10.00-16.00, South West House, Taunton TA1 2PX – BOOK NOW

  • What is Creative Thinking?
  • When & Why do we need to be Creative? – The Operational World of organisations vs Creative World.
  • Where can we be creative in Healthcare settings?
  • Creativity & the Innovation ‘Process’.
  • Practising Creative methods & behaviours – looking at problems from fresh perspectives, characterising the worlds of those new perspectives.
  • Suspending the ‘critical mind’ to be in a Creative state
  • Bringing new ideas to life – making possibilities ‘real’.

Managing Change

Wednesday 1st May, 10.00-16.00, South West House, Taunton TA1 2PX – BOOK NOW

  • Reactions to Change: understanding how and why people react differently to Change.
  • Leading change: Theory E and Theory O.
  • Creating engagement: developing techniques to effectively engage and support staff throughout extended periods of change.
  • The 8-steps to successful change: how to plan and manage successful change initiatives.
  • Dealing with resistance: identifying strategies to manage both resisters and players.
  • Communicating Change.

Influencing in a Systems Context

Wednesday 22 May, 10.00-16.00, South West House, Taunton TA1 2PX – BOOK NOW

  • The new realities – greater systems working and complexity in healthcare settings – what does this mean for how we work?
  • The Systems Challenge – making plans for greater connectedness and collaboration in our work.
  • Stakeholder Mapping – who do we need to work with and how will they respond to our approaches?
  • Power Bases – how to leverage the right type of influence.
  • Communication styles and influence.
  • Strategic Influencing – a four stage model to creating consensus and building closer connections.

 Series objectives

 For emerging leaders to develop confidence and capability in their individual leadership style

– Increase self-awareness as a leader

– Develop capability and confidence as a new or emergent leader

– Acquire leadership skills and knowledge

– Provide an opportunity to practically apply the skills and knowledge in a safe environment

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Latest issue: November 2019  

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Contact us

NHS South West Leadership Academy
South West House
Blackbrook Park Avenue
Somerset TA1 2PX

Telephone: 01454 252719



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