Putting culture first in Organisational Design

Tuesday January 28th, 2020 | 9:00 am to 5:00 pm

Venue: South West Leadership Academy

When: Tuesday 28th January & Wednesday 29th January 2020, 0900-1700

The organisational structure chart or organogram is often where many discussions around organisational design start and end. There are many forms of organisational structure from conventional hierarchies through matrices, centralised and decentralised structures, to more fluid, flatter structures and more progressive, agile and self-managed organisms. Each design form has its place and brings with it a range of pros and cons.

One of the biggest issues though is the degree to which we place all our hopes onto a new structure to achieve performance when many other factors need to be considered first, with the structure being the final element that ‘seals’ the thinking. Factors that include: strategy, operating model (accountabilities, decision-making/governance, information flows), structure, people and capabilities, organisational purpose, vision, values, culture, leadership, change, climate and context, and ‘customers’. Where these are well considered and addressed, flow is achieved in the organisation and high performance follows. Likewise, when ill-fitted, the organisation becomes challenged and performance struggles. Determining the weighting of these factors – which gets amplified and which more muted – drives the eventual harmony, balance and congruence of the organisational design and subsequent performance.

This is a light-touch, 2-day programme on the principles of organisational design and particularly emphasising a culture-led approach juxtaposed with the more conventional structure and strategy drivers. Whilst this isn’t about ignoring strategy and structure it is about bringing greater balance to the organisation design equation and ensuring that cultural considerations form part of design thinking and action.

Target audience:

Senior OD professionals and OD leaders

Delegates will:

  • Have developed an understanding of, and perspective on, organisational design principles for contemporary organisations
  • Have a greater understanding of different design forms and their pros and cons
  • Have developed an understanding of the power of culture in determining people and organisation performance
  • Feel more confident in challenging some of the more conventional elements of design within their own organisation
  • Understand the value of a Target Operating Model and how to shape it
  • Have developed some practical actions and approaches to take back and apply in their own organisations

Facilitator: Lorraine Flower – Azzur Managing Director

Alongside her 15 years as azzur’s founder, Lorraine brings 20 years’ service industry experience to bear through her senior leadership roles at British Airways (BA) and Great North Eastern Railway (GNER). She spent 17 years with BA, the last 10 in senior executive roles, followed by three years as Marketing and Sales Director for GNER leading its transformation into one of the UK’s leading train operators and creating a blueprint for employee involvement.

An MBA and Fellow of the CMI, Lorraine is a member of the Association for Coaching, holds an Advanced Certificate of Executive Coaching from Kingston University. She is an ICF Professional Accredited Coach, and is an ILM accredited Action Learning Set Facilitator. She is accredited in the use of: MBTI, Emotional Capital Report (ECR), Harthill Leadership Development Framework (LDF), Margerison McCann Team Management Profile, and Extended Disc.

Application process:

Applications for this programme have closed. To express your interest in a future cohort please click here.


South West Leadership Academy


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